Frequently Asked Questions

You can book your class or course directly online, selecting the option that suits your needs. If you have any questions, contact us via the Contact us page or by email at smallradishtutoring@growingconsultancy.com.

1-to-1 classes: all classes must be prepaid in advance and are subject to a 24-hour cancellation policy. Courses and workshops: no refunds are issued for classes that are missed or otherwise not attended. Transfers are not possible partway through a course. Courses can be cancelled and refunded no later than five days before their start date.

If you need to reschedule your session, or you are running late, please get in touch with us as soon as possible so we can help sort out an alternative time. Email: smallradishtutoring@growingconsultancy.com.WhatsApp: +44 (0)7874 322451.

All of our lessons take place online, giving you the freedom and flexibility to learn from anywhere.

We offer a free 20-minute consultation to help us understand your goals and match you with the right tutor.

Fill out the contact form or message us on WhatsApp at +44 7874322451. You can also email us at smallradishtutoring@growingconsultancy.com.

One-to-one language lessons start from £30 per hour, with varying prices depending on the language. GCSE tutoring starts from £30 per hour and A-level from £35 per hour. Essay services start from £50 per hour and MBA support sessions start from £60 per hour.

After you book, we send you an invoice by email through Stripe. Payment is due before the lesson. Changes or cancellations need at least 24 hours' notice; lessons cancelled or missed with less notice are charged in full.

We offer 10-hour prepaid packages. With many of our tutors you have the option to pay for 9 hours and the 10th is free. This offer may vary between tutor and subject, so please contact us for details. Packages are prepaid and non-refundable: the tutor's time is reserved and paid in advance.

You can gift a single lesson, a package or a course. The recipient receives a personalised digital gift card showing the service and its expiry date. Contact us directly to inquire about further customisation options.

Our adult group courses run online with a minimum of 4 and a maximum of 8 students, and usually no more than 6. They cost £150 per person for 8 sessions of 1.5 hours.

Workshops are £80 per person for 4 sessions of 1.5 hours. Language coffee breaks are £60 per month for 4 one-hour speaking sessions.

Our current language services include English, Italian, Spanish, French, German, Chinese and Russian.

GCSE and A-level, Cambridge English and IELTS, CILS and PLIDA (Italian), DELE (Spanish), DELF/DALF (French), HSK (Chinese) and TORFL (Russian), as well as language qualifications for citizenship, residency or visa applications.

We have tutors ready to assist students at all phases of the university application process. As well as one-to-one essay tutoring, assignment review and guidance, our team can guide you through the application and interview processes of many prestigious universities, such as Oxford, Cambridge and many American Ivy League institutions.

Friends and family can form their own small group and ask us for a group quote to study a language or subject together.

We run online training for teams and professionals in several languages, not only English. Contact us to discuss the specific needs for your company.

One-to-one lessons with students under 18 are recorded for safeguarding and quality monitoring; these recordings are kept for 1 week, can be viewed only by our safeguarding lead, and are then permanently deleted. If a safeguarding concern is raised within that week, the relevant recording is kept until the matter is resolved. Group courses and workshops are recorded so nobody misses a session: students can watch course recordings for 1 week and workshop recordings for 2 weeks, after which they are permanently deleted. If a one-to-one topic was particularly challenging, the tutor may give the student access to that recording for up to a week to review it before the next lesson. All recordings are handled in line with UK General Data Protection Regulation (GDPR) law.

Students under 13 keep their camera off unless a parent or guardian consents to their use during tutoring sessions. Students aged 13 to 17 choose whether to turn their camera on, and parents are informed of it's use. Students under 16 should have their lessons in a shared space at home, with a parent or guardian nearby.

If you book online, by email or by phone you have 14 days to change your mind. If you ask for lessons to start within those 14 days and then cancel, you pay only for the lessons already given. After that, our standard cancellation policy applies.

If a student joins late, the lesson still ends at its scheduled time. If the tutor is late, the student still receives the full lesson time.

Our safeguarding lead is Roberta Migliore (smallradishtutoring@growingconsultancy.com). All tutors who teach under-18s hold an enhanced DBS check. Lessons take place only on the agreed platform at agreed times, parents may join or check in at any time, and tutors do not contact students on personal social media. If you are worried about a child, contact our safeguarding lead or the NSPCC helpline on 0808 800 5000; in an emergency call 999.

Small Radish Tutoring Ltd is registered with the Information Commissioner's Office (registration number ZB938997). We use your details only to provide our services, never sell them, and keep them only as long as needed. You can ask to see, correct or delete your data at any time. Full details are on our Privacy & Cookies page.

Abyss Cleanup members get 10% off any of our services.