Privacy & Cookies

Last updated: October 2026

This policy explains how Small Radish Tutoring Ltd collects, uses and protects your personal data when you visit our website, contact us, or book and take lessons with us.

 

1. Who we are

Small Radish Tutoring Ltd is the data controller for your personal data. We are a private limited company registered in England and Wales, company number 16470712, with our registered office at 9 Caxton House, Broad Street, Cambourne, Cambridge, CB23 6JN.

Small Radish Tutoring was previously run under GroWing Consulting Ltd, our sister company. Small Radish Tutoring Ltd is now a separate company and is responsible for the personal data of all our students, parents and clients.

We are registered with the Information Commissioner’s Office (ICO), registration number ZB938997. To contact us about privacy, email smallradishtutoring@growingconsultancy.com, text us on WhatsApp at +44 7874322451, or write to our registered office.

 

2. The data we collect

• Website visitors: technical data such as IP address, browser and device type, and cookie data (see our Cookie Policy below).
• People who contact us: name, email, phone or WhatsApp number, the subject you are interested in and your message.
• Students and parents: name, contact details, age or school year, learning goals and level, lesson notes and booking history; for under-18s, the parent or guardian’s details.
• Paying clients: name, billing email and invoice details. Card payments are handled by Stripe; we do not see or store your full card number.
• Lesson participants: video and audio when a lesson, course or workshop is recorded.
• Tutor applicants and tutors: name, contact details, CV, qualifications, right-to-work and safeguarding checks.

We do not ask for special category data, such as health information. If you choose to tell us about a learning need so we can support a student, we use it only for that purpose and with your consent.

 

3. How we use your data and our lawful basis

• Answering enquiries and arranging a free intro call: steps you ask us to take before a contract.
• Booking, delivering and recording lessons, courses and workshops: performance of a contract.
• Sending invoices and taking payment: performance of a contract.
• Keeping accounting and tax records: legal obligation.
• Safeguarding children and young people: legitimate interests and, where required, legal obligation.
• Improving our website and services: legitimate interests.
• Sending news, offers or gift reminders by email: consent (you can unsubscribe at any time).
• Non-essential cookies, such as analytics: consent.

 

4. Children

We teach students under 18. For under-16s we deal with a parent or guardian, who books the lessons and agrees to our terms on the child’s behalf. Students under 13 keep their camera off unless a parent or guardian agrees to it being on. Students aged 13 to 17 choose whether to turn their camera on, and we tell parents about this rule. Where lessons are recorded, it is to protect students, especially children, and the recordings are used only for safeguarding and quality checks. Our safeguarding lead is Roberta Migliore.

 

5. Who we share your data with

We never sell your personal data. We share it only with:

• Our tutors, who are self-employed freelancers. They receive only the details they need to teach you and must keep them confidential and secure.
• Service providers who process data for us: Wix (website, forms and hosting), Calendly (bookings), Stripe (invoices and payments), Zoom (online lessons and recordings), WhatsApp and our email provider (communication), and Google Drive (storage of lesson materials and records).
• Our accountant, and authorities such as HMRC or the police, where the law requires it or to protect a child.

 

6. International transfers

Some of our service providers (Calendly, Stripe, Zoom, Google and Wix) may store or access data outside the UK and EU, including in the United States. Where this happens we rely on safeguards recognised under UK and EU law, such as the UK–US data bridge, the EU–US Data Privacy Framework, the UK International Data Transfer Addendum or Standard Contractual Clauses.

 

7. How long we keep your data

• Enquiry emails and messages: deleted once the enquiry has been dealt with, unless you become a client.
• Student and booking records: for as long as you are a client, then up to 1 year after your last lesson.
• Invoices and payment records: 6 years from the end of the financial year they relate to, as UK law requires.
• One-to-one lesson recordings, including lessons with under-18s: 1 week.
• Course recordings: 1 week. Workshop recordings: 2 weeks (workshops run fortnightly).
• Tutor records: for the length of the working relationship, then up to 6 years.

If a safeguarding concern or complaint is raised before a recording is deleted, we keep that recording until the matter is resolved.

 

8. Your rights

Under UK GDPR (and EU GDPR if you are in the EU) you have the right to ask for a copy of your personal data; to ask us to correct it or delete it; to ask us to restrict or stop using it, or object to how we use it; to receive it in a portable format; and to withdraw your consent at any time where we rely on consent. To use any of these rights, contact us using the details in section 1. We will reply within one month, and there is usually no charge.

 

9. Keeping your data secure

We use password-protected accounts, two-step sign-in where available and services with recognised security standards. Only the people who need your data to provide our services can see it.

 

10. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. If you live in the EU, you can complain to the data protection authority in your country.

 

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

 

12. Accessibility

If you have difficulty using this website, for example because of a disability, contact us using the details in section 1 and we will help.